Cisco 210-060 - Collaboration Devices - ITU Online IT Training
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Cisco 210-060 – Collaboration Devices

This Cisco 210-060 training covers day-to-day Cisco UC solution administration and shows candidates how to complete common tasks associated with daily Cisco Collaboration solution administration and prepares for the CICD exam.

Included In This Course

Microsoft Excel 2013 Course
18 Hrs 48 Min
Videos
87 On-demand Videos
Closed Captions

Closed Captions

Course Topics
5  Topics
Question & Answers
240 Prep Questions
Certificate of Completion

Certificate of Completion

Course Description for Cisco 210-060 CICD: Implementing Cisco Collaboration Devices

This comprehensive course, “Cisco 210-060 CICD: Implementing Cisco Collaboration Devices,” provides a thorough introduction to the fundamentals of Cisco collaboration architecture. Designed to equip learners with the skills necessary to implement and manage Cisco collaboration devices, this course covers a broad range of topics from telephony basics to advanced call configuration and administration interfaces. Participants will gain hands-on experience through lab sessions that reinforce theoretical knowledge, ensuring practical understanding and real-world application.

Throughout the course, learners will delve into the specifics of Cisco Unified Communications Manager (CUCM), VoIP call routing, gateway call routing, and the preparation of networks for voice services. Additionally, the course includes detailed modules on deploying and configuring Cisco devices using OVA templates, managing end-user interfaces, and implementing class of service (COS) features. This curriculum is ideal for those looking to advance their careers in network and systems administration with a focus on Cisco collaboration technologies.

What You Will Learn in Cisco 210-060 CICD: Implementing Cisco Collaboration Devices

By enrolling in this course, you will gain a comprehensive understanding of Cisco collaboration technologies and their practical applications. This course is designed to provide you with the essential skills and knowledge to successfully implement and manage Cisco collaboration devices in a variety of environments.

  • Understanding Cisco Collaboration Architecture
  • Telephony and Call Routing fundamentals
  • Preparing networks for voice services
  • Configuring Cisco Unified Communications Manager (CUCM)
  • Advanced call coverage techniques
  • Deploying Cisco devices using OVA templates
  • Managing end-user interfaces and configurations
  • Implementing class of service (COS) features

Exam Objectives for Cisco 210-060 Certification

The Cisco 210-060 CICD certification exam assesses your knowledge and skills related to implementing Cisco collaboration devices. The certification is governed by Cisco, a leading provider of networking solutions. The exam objectives include:

  • Understanding Cisco Collaboration Architecture (15%)
  • Configuring Cisco Unified Communications Manager (CUCM) (20%)
  • Implementing Telephony and Call Routing (25%)
  • Preparing Networks for Voice Services (10%)
  • Deploying Cisco Devices Using OVA Templates (10%)
  • Managing End-User Interfaces (10%)
  • Implementing Class of Service (COS) Features (10%)

Who This Cisco 210-060 CICD Course is For

This course is tailored for a diverse audience looking to enhance their expertise in Cisco collaboration technologies. It is ideal for:

  • Network administrators and engineers
  • System administrators
  • IT professionals looking to specialize in Cisco technologies
  • Individuals seeking Cisco 210-060 CICD certification
  • Beginners interested in learning about Cisco collaboration tools

Possible Jobs You Can Get With Cisco 210-060 CICD Knowledge

With the skills and knowledge gained from this course, you will be well-equipped to pursue various career opportunities in the field of network and systems administration. Potential job roles include:

  • Network Administrator
  • Systems Engineer
  • VoIP Engineer
  • Unified Communications Specialist
  • Technical Support Engineer
  • IT Consultant

Average Industry Salaries for People with Cisco 210-060 CICD Skills

Acquiring skills in Cisco collaboration technologies can significantly enhance your earning potential. Below are the average salary ranges for various roles in this field:

  • Network Administrator: $60,000 – $85,000 per year
  • Systems Engineer: $70,000 – $95,000 per year
  • VoIP Engineer: $75,000 – $100,000 per year
  • Unified Communications Specialist: $80,000 – $110,000 per year
  • Technical Support Engineer: $55,000 – $75,000 per year
  • IT Consultant: $85,000 – $120,000 per year

Get Started Today with Cisco 210-060 CICD: Implementing Cisco Collaboration Devices

Don’t miss the opportunity to advance your career with our comprehensive “Cisco 210-060 CICD: Implementing Cisco Collaboration Devices” course. Enroll today to gain the skills and knowledge needed to excel in the field of Cisco collaboration technologies. Start your journey towards certification and open doors to exciting career opportunities.

Sign up now and take the first step towards becoming an expert in Cisco collaboration devices!

Key Term Knowledge Base: Key Terms Related to Cisco 210-060 – Collaboration Devices Course

The Cisco 210-060 – Collaboration Devices course is essential for professionals aiming to deepen their understanding of Cisco Collaboration and Unified Communications Solutions. Grasping these key terms is vital for not only preparing for the Cisco 210-060 CICD exam but also for effectively implementing and managing Cisco UC solutions in a real-world setting. Here’s a list of pertinent terms and their definitions.

TermDefinition
Unified Communications (UC)A system integrating multiple communication methods within a business such as voice, video, messaging, and collaboration tools.
Cisco Unified Communications Manager (CUCM)A call-processing component of the Cisco Unified Communications solution, providing voice, video, mobility, and presence services.
CICD ExamCisco’s Collaboration Devices certification exam, testing knowledge of Cisco UC solutions.
SIP (Session Initiation Protocol)A signaling protocol used for initiating, maintaining, and terminating real-time sessions that include voice, video and messaging applications.
Voice Mail IntegrationThe process of incorporating voicemail systems into the Cisco UC environment.
Cisco JabberA collaboration application that provides presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.
Quality of Service (QoS)A network’s ability to manage traffic to reduce packet loss, latency and jitter on the network.
Collaboration EndpointsDevices such as IP phones, video conferencing systems, and mobile devices used in Cisco UC solutions.
TelePresenceCisco’s suite of video conferencing technology that allows users to collaborate in high-definition video environments.
Cisco ExpresswayA gateway that allows users to securely access voice, video, instant messaging, and presence services from outside the corporate firewall.
Call ControlThe process of managing the routing and handling of calls within a telecommunication network.
MGCP (Media Gateway Control Protocol)A protocol used for controlling media gateways in voice over IP (VoIP) networks.
CUBE (Cisco Unified Border Element)A network solution that provides voice and video connectivity from the enterprise IP network to service provider SIP trunks.
IM&P (Instant Messaging and Presence)Cisco’s solution for providing real-time communication services such as chat, voice, video, and desktop sharing.
Voice GatewaysDevices that connect a VoIP network to other networks, typically the public switched telephone network (PSTN).
LDAP (Lightweight Directory Access Protocol)A protocol used to access and maintain distributed directory information services.
SoftphoneA software application that enables voice over Internet Protocol (VoIP) telephone calls from computing devices.
PSTN (Public Switched Telephone Network)The aggregate of the world’s circuit-switched telephone networks.
CodecA device or program that compresses data to enable faster transmission and decompresses received data.
Call Admission Control (CAC)A feature used in voice networks to control the number of simultaneous calls in a network, avoiding network congestion.

These terms provide a foundational understanding for professionals working with Cisco Collaboration and Unified Communications solutions.

Frequently Asked Questions About Cisco 210-060 – Collaboration Devices

What topics are covered in the Cisco 210-060 CICD course?

The Cisco 210-060 CICD course covers topics such as Cisco Collaboration Architecture, Telephony and Call Routing, Network Preparation for Voice Services, CUCM Administration Interfaces, and Advanced Call Configuration.

Who is the Cisco 210-060 CICD course intended for?

This course is intended for network administrators, systems engineers, IT professionals specializing in Cisco technologies, individuals seeking Cisco 210-060 CICD certification, and beginners interested in learning about Cisco collaboration tools.

What practical skills can I expect to gain from the Cisco 210-060 CICD course?

Participants will gain practical skills in implementing Cisco collaboration devices, configuring Cisco Unified Communications Manager (CUCM), VoIP call routing, gateway call routing, and deploying Cisco devices using OVA templates.

What are the career opportunities after completing the Cisco 210-060 CICD course?

Career opportunities include roles such as Network Administrator, Systems Engineer, VoIP Engineer, Unified Communications Specialist, Technical Support Engineer, and IT Consultant.

What are the average industry salaries for professionals with Cisco 210-060 CICD skills?

Average salaries for professionals with Cisco 210-060 CICD skills range from $55,000 to $120,000 per year, depending on the specific job role and level of experience.

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Cisco 210-060 CICD: Implementing Cisco Collaboration Devices Course Content

Module 1: Introducing Cisco Collaboration Architecture

  •    Course Introduction
  •    Introducing Cisco Collaboration Architecture Part 1
  •    Introducing Cisco Collaboration Architecture Part 2
  •    Small To Mid-Size Business Part 1
  •    Small To Mid-Size Business Part 2
  •    Small To Mid-Size Business Part 3
  •    Cisco Unified Communications Manager Part 1
  •    Cisco Unified Communications Manager Part 2
  •    Cisco Unified Communications Manager Part 3
  •    Cisco Unified Connection
  •    Lab Introduction

Module 2: Telephony And Call Routing

  •    Telephony 101 Part 1
  •    Telephony 101 Part 2
  •    Telephony 101 Part 3
  •    Telephony 101 Part 4
  •    Telephony 101 Part 5
  •    Telephony 101 Part 6
  •    Call Routing 101 Part 1
  •    Call Routing 101 Part 2
  •    VoIP Call Routing 101
  •    Call Routing With DNS
  •    Deployment Scenarios Part 1
  •    Deployment Scenarios Part 2
  •    Deployment Scenarios Part 3
  •    Gateway Call Routing Basics Part 1
  •    Gateway Call Routing Basics Part 2
  •    Gateway Call Routing Basics Part 3
  •    Gateway Call Routing Basics Part 4
  •    Configuring The Gateway Lab Part 1
  •    Configuring The Gateway Lab Part 2

Module 3: Preparing The Network And Phone Behavior

  •    Preparing The Network For Voices Part 1
  •    Preparing The Network For Voices Part 2
  •    IP Phone Behavior
  •    Configuring The LAN Lab
  •    Standing Up The Platform Lab
  •    Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 1
  •    Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 2
  •    Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 3
  •    Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 4
  •    Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 5
  •    Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 6
  •    Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 7
  •    Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 1
  •    Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 2

Module 4: CUCM Administration Interfaces

  •    CUCM Administration Interfaces Part 1
  •    CUCM Administration Interfaces Part 2
  •    CUCM Stand Up
  •    CUCM Stand Up Lab
  •    End User Interfaces
  •    End User Configuration Lab
  •    AD Integration Lab
  •    End Point Implementation Part 1
  •    End Point Implementation Part 2
  •    IMP Integration Lab
  •    CUC Integration Lab Part 1
  •    CUC Integration Lab Part 2
  •    IP Communicator Lab
  •    Profiles And Templates Lab
  •    CUCME Phone Configuration
  •    Configuring CUCME Lab Part 1
  •    Configuring CUCME Lab Part 2
  •    CUCM End-User Portal Lab
  •    Configuring CUCM Phones From Scratch
  •    Configuring Cisco SX20 Codec Part 1
  •    Configuring Cisco SX20 Codec Part 2

Module 5: Call Configuration

  •    Advanced Call Coverage Part 1
  •    Advanced Call Coverage Part 2
  •    Advanced Call Coverage Part 3
  •    Call Coverage Lab Part 1
  •    Call Coverage Lab Part 2
  •    Call Coverage Lab Part 3
  •    Call Coverage Lab Part 4
  •    Call Coverage Lab Part 5
  •    Calling Constrictions And COS Part 1
  •    Calling Constrictions And COS Part 2
  •    Implementing Class Of Control Lab Part 1
  •    Implementing Class Of Control Lab Part 2
  •    Connecting To The PSTN Part 1
  •    Configuring Voice Gateway Features Lab Part 1
  •    Configuring Voice Gateway Features Lab Part 2
  •    Configuring Voice Gateway Features Lab Part 3
  •    Connecting To The PSTN Part 2
  •    PSTN Calling And Digit Manipulation Lab Part 1
  •    PSTN Calling And Digit Manipulation Lab Part 2
  •    PSTN Dial Plan Configuration Lab Part 1
  •    PSTN Dial Plan Configuration Lab Part 2
  •    Course Conclusion
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Your Training Instructor

Chris Avants

Chris Avants

Senior Cisco Instructor

Chris is a Sr. Cisco Instructor and leading consultant for clients throughout the U.S. Chris has over 15 years’ experience as a network engineer and 5 additional years as an instructor. Chris has worked at the service provider/partner level throughout his career, working with national and global clients to solve complex business problems through the use of technology and IT training solutions. Working with Chris, you will see a true industry expert with experience, drive, and patience unparalleled in the industry.

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