CompTIA A+ 220-1001 (Core 1) & CompTIA A+ 220-1002 (Core 2)


IT Training that replicates live class experience

Instructor led lectures

All ITU Courses replicate a live class experience with an instructor on screen delivering the course's theories and concepts. These lectures are pre-recorded and available to the user 24/7. They can be repeated, rewound, fast forwarded.

Visual Demonstrations, Educational Games & Flashcards

ITU recognizes that all students do not learn alike and different delivery mediums are needed in order to achieve success for a large student base. With that in mind, we delivery our content in a variety of different ways to ensure that students stay engaged and productive throughout their courses.

Mobile Optimization & Progress Tracking

Our courses are optimized for all mobile devices allowing students to learn on the go whenever they have free time. Students can access their courses from anywhere and their progress is completely tracked and recorded.

Practice Quizzes and Exams

ITU Online's custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. Students will have practice quizzes after each module to ensure you are confident on the topic you are learning.

World Class Learning Management System

ITU provides the next generation learning management system (LMS). An experience that combines the feature set of traditional Learning Management Systems with advanced functionality designed to make learning management easy and online learning engaging from the user’s perspective.

CompTIA A+ 220-1001 (Core 1) & CompTIA A+ 220-1002 (Core 2)

$999.00  $24.99

The CompTIA A+ Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting

CompTIA A+ 220-1001 (Core 1) Outline

Course Duration: 20 hours 39 minutes

Mobile Devices

  • Given a scenario, install and configure laptop hardware and components
  • Given a scenario, install components within the display of a laptop
  • Given a scenario, use appropriate laptop features
  • Compare and contrast characteristics of various types of other mobile devices
  • Given a scenario, connect and configure accessories and ports of other mobile devices
  • Given a scenario, configure basic mobile device network connectivity and application support
  • Given a scenario, use methods to perform mobile device synchronization

Networking

  • Compare and contrast TCP and UDP ports, protocols and their purpose
  • Compare and contrast common networking hardware devices
  • Given a scenario, install and configure a basic wired/wireless SOHO network
  • Compare and contrast wireless networking protocols
  • Summarize the properties and purposes of services provided by networked hosts
  • Explain common network configuration concepts
  • Compare and contrast internet connection types, network types and their features
  • Given a scenario, use appropriate networking tools

Hardware

  • Explain basic cable types, features and their purposes
  • Identify common connector types
  • Given a scenario, install RAM types
  • Given a scenario, select, install and configure storage devices
  • Given a scenario, install and configure motherboards, CPUs and add-on cards
  • Explain the purposes and uses of various peripheral types
  • Summarize power supply types and features
  • Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications/needs
  • Given a scenario, install and configure common devices
  • Given a scenario, configure SOHO multifunction devices/printers and settings
  • Given a scenario, install and maintain various print technologies

Virtualization and Cloud Computing

  • Compare and contrast cloud computing concepts
  • Given a scenario, set up and configure client-side virtualization

Hardware and Network Troubleshooting

  • Given a scenario, use the best practice methodology to resolve problems
  • Given a scenario, troubleshoot problems related to motherboards, RAM, CPUs and power
  • Given a scenario, troubleshoot hard drives and RAID arrays
  • Given a scenario, troubleshoot video, projector and display issues
  • Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures
  • Given a scenario, troubleshoot printers
  • Given a scenario, troubleshoot common wires and wireless network problems
CompTIA A+ 220-1002 (Core 2) Outline

Course Duration: 16 hours 41 minutes

Operation Systems

  • Compare and contrast common operating system types and their purposes
  • Compare and contrast features of Microsoft Windows versions
  • Summarize general OS installation considerations and upgrade methods
  • Given a scenario, use appropriate Microsoft command line tools
  • Given a scenario, use Microsoft operating system features and tools
  • Given a scenario, use Microsoft Windows Control Panel utilities
  • Summarize application installation and configuration concepts
  • Given a scenario, configure Microsoft Windows networking on a client/desktop
  • Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating systems

Security

  • Summarize the importance of physical security measures
  • Explain logical security concepts
  • Compare and contrast wireless security protocols and authentication methods
  • Given a scenario, detect, remove, and prevent malware using appropriate tools and methods
  • Compare and contrast social engineering, threats, and vulnerabilities
  • Compare and contrast the differences of basic Microsoft Windows OS security settings
  • Given a scenario, implement security best practices to secure a workstation
  • Given a scenario, implement methods for securing mobile devices
  • Given a scenario, implement appropriate data destruction and disposal methods
  • Given a scenario, configure security on SOHO wireless and wired networks

Software Troubleshooting

  • Given a scenario, troubleshoot Microsoft Windows OS problems
  • Given a scenario, troubleshoot and resolve PC security issues
  • Given a scenario, use best practice procedures for malware removal
  • Given a scenario, troubleshoot mobile OS and application issues
  • Given a scenario, troubleshoot mobile OS and application security issues

Operational Procedures

  • Compare and contrast best practices associated with types of documentation
  • Given a scenario, implement basic change management best practices
  • Given a scenario, implement basic disaster prevention and recovery methods
  • Explain common safety procedures
  • Explain environmental impacts and appropriate controls
  • Explain the processes for addressing prohibited content/activity, and privacy, licensing, and policy concepts
  • Given a scenario, use proper communication techniques and professionalism
  • Identify the basics of scripting
  • Given a scenario, use remote access technologies