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20 hours 26 minutes | |
55 Course Videos | |
59 Test Questions |
$99.00
A process is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, “if the process is right, the results will take care of themselves.” By Six Sigma standards, a “right process” is one that creates and delivers precisely what the customer needs. By this logic, no Six Sigma effort can start without having a high-level picture of an organization’s customers and other stakeholders, their needs, and the business processes meant to fulfill those needs. A thorough analysis of the existing business processes – and the products and services they churn out – is the first step in Six Sigma projects. You need to listen to the “voice of the customer” to find out what customers need, identify opportunities for change and improvement, and translate customer needs into goals and customer deliverables. In this course, learners will examine how to analyse process components and stakeholders in an organization. They will also learn about concepts and tools for collecting and analyzing customer information and feedback.The Six Sigma Green Belt course is organized into the following modules. Click a module title to view the video list contained in each section.
20 hours 26 minutes | |
55 Course Videos | |
59 Test Questions |
 | Instructor led lectures |
All ITU Courses replicate a live class experience with an instructor on screen delivering the course's theories and concepts. These lectures are pre-recorded and available to the user 24/7. They can be repeated, rewound, fast forwarded. |
 | Visual Demonstrations, Educational Games & Flashcards |
ITU recognizes that all students do not learn alike and different delivery mediums are needed in order to achieve success for a large student base. With that in mind, we delivery our content in a variety of different ways to ensure that students stay engaged and productive throughout their courses. |
 | Mobile Optimization & Progress Tracking |
Our courses are optimized for all mobile devices allowing students to learn on the go whenever they have free time. Students can access their courses from anywhere and their progress is completely tracked and recorded. |
 | Practice Quizzes and Exams |
ITU Online's custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. Students will have practice quizzes after each module to ensure you are confident on the topic you are learning. |
 | World Class Learning Management System |
ITU provides the next generation learning management system (LMS). An experience that combines the feature set of traditional Learning Management Systems with advanced functionality designed to make learning management easy and online learning engaging from the user’s perspective. |
