November 18, 2024 - ITU Online IT Training
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Monitoring and managing security alerts in real-time is a critical task for ensuring the safety and integrity of an organization’s IT infrastructure. By effectively leveraging

Using threat intelligence feeds to identify emerging threats is an essential practice for modern cybersecurity. Threat intelligence feeds provide real-time data on vulnerabilities, malware, IP

IT plays a pivotal role in enhancing customer experience by providing seamless digital interactions, efficient support channels, and personalized services. With technology increasingly becoming the

Managing IT risk and establishing a robust risk management program are essential for protecting organizational assets, ensuring business continuity, and maintaining compliance with regulatory standards.

Effectively escalating and documenting complex IT support issues is critical for ensuring timely resolution and maintaining a robust support workflow. Proper documentation helps streamline the

Providing IT support for mobile devices is essential in today’s workforce, where iOS and Android devices play a critical role in productivity. Configuring Mobile Device

Troubleshooting printer issues in an office environment is crucial for maintaining productivity and minimizing downtime. Common problems such as connectivity issues, print spooler errors, and

Conducting social engineering attacks as part of penetration testing is a vital step in assessing an organization’s human and procedural defenses. Social engineering exploits the

Vulnerability scanning with Nessus is a critical step in securing your network and identifying weaknesses that attackers could exploit. Nessus, developed by Tenable, is a

Using cloud database caching to improve query performance is a highly effective strategy for reducing database load, enhancing application speed, and ensuring scalability. Caching stores

Scaling a cloud database automatically for demand ensures optimal performance, even during fluctuating workloads. Configuring auto-scaling for cloud databases allows organizations to adapt to changing

Managing end-of-life (EOL) assets and disposing of them securely is a critical process for organizations aiming to protect sensitive data and comply with environmental and

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