ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization’s strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.
IT University Online has combined two very valuable ITIL training courses to create the ITIL® Certification Training Bundle. Students of this bundle will have access to Information Technology Infrastructure Library (ITIL®) and Information Technology Infrastructure Library (ITIL®) – Service Operation.
Information Technology Infrastructure Library (ITIL®) – Click to Learn More
This ITIL® Foundation course covers the IT Infrastructure Library best practices. ITIL® is globally accepted as the most widely used best practices for IT service management. This course gives students the necessary knowledge to enter or enhance their career in project management or IT service management and covers the 5 main concepts within ITIL®: Service Strategy, Design, Transition, Operation and Continual Service Improvement.
Information Technology Infrastructure Library (ITIL®) – Service Operation – Click to Learn More
Service Operation focuses on delivery and control process activities and aims for a steady state of managing services. In this course, you will learn the principles, processes, common activities, and implementation considerations of ITIL® service operation.
We are in the process of becoming accredited for this course by ACQUIROS. ACQUIROS is an Examination Institute of AXELOS Limited.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.